Dear Apple Developer Support Team,I am writing to respectfully draw your attention to a persistent technical bottleneck regarding the review status of our app, "未来洞-游戏搭档:专业指导,高效冲分" (Apple ID: 6756904154, Version 2.0.0)。
Currently, this version has been stuck in the "Waiting for Review" status for 13 consecutive days without any status migration or progress。
We completely understand and deeply respect that the App Store maintains a rigorous evaluation process to ensure user safety and quality.As a dedicated developer team striving for long-term and compliant operation, we noticed a consistent pattern in our previous submissions: each of our last three updates spent more than 20 days in the "Waiting for Review" stage, but once they moved to "In Review," the evaluation was successfully completed within a single day.This contrast encourages us that our application codebase, metadata, and in-app purchases (IAP) are fully aligned with the App Store Review Guidelines.
We would also like to sincerely reassure your team that our app 100% strictly utilizes Apple's native IAP for all digital transactions, with absolutely no third-party payment frameworks or external billing methods.While we patiently appreciate your standard evaluation pipeline, waiting over 20 days for the system to assign a reviewer for each update has posed significant operational challenges for our scheduled marketing events, causing severe financial and operational distress to our small team.
Therefore, we kindly request your technical intervention with the following:
1:Technical Pipeline Reset: We would be deeply grateful if a support engineering representative could look into our account backend to check if our queue is frozen, and help manually reset or refresh the dispatch status of this version.
2:Information Verification: Please let us know if any additional clarification, video demonstrations of our core features, or documentation is needed. We are fully prepared to cooperate and provide it immediately。
3:Root Cause Feedback: If there are any specific compliance parameters or meta-settings on our end causing this systematic 20-day queue delay, please advise so we can correct it permanently。
We greatly appreciate your time, professional understanding, and assistance in resolving this critical systemic bottleneck.
Best regards,
Contact Name: [阳 春 / Chun Yang]Apple ID / App ID: 6756904154