Employee Experience

You don’t deserve a bad manager. Here’s what sets them apart: (but first, get my free Project Education Vault with 130+ infographics and cheat sheets to simplify complex concepts here: https://lnkd.in/e9xftTyU) 1/ 1:1 Meetings → Bad managers cancel or avoid them. → Great managers prioritize them for growth. → Time together builds trust. → Growth happens in conversations. 2/ Trusting Your Time → Bad managers micromanage every detail. → Great managers trust you to deliver. → Autonomy fuels ownership. → Control kills confidence. 3/ Credit for Work → Bad managers take credit or speak for you. → Great managers encourage you to own your wins. → Recognition builds loyalty. → Silence creates resentment. 4/ Communication Style → Bad managers drop vague “Can we talk?” messages. → Great managers set clear context upfront. → Transparency reduces anxiety. → Clarity builds respect. 5/ Visibility to Leadership → Bad managers keep you in the shadows. → Great managers give you opportunities to shine. → Exposure drives growth. → Hidden talent stays stuck. 6/ Feedback Frequency → Bad managers give quarterly or rare feedback. → Great managers offer regular, actionable feedback. → Feedback fuels improvement. → Silence stunts progress. Great managers don’t control—they empower. Which side do you see in your workplace? ♻️ Repost and follow Justin Bateh, PhD for more.

Louder for the people at the back 🎤 Many organisations today seem to have shifted from being institutions that develop great talent to those that primarily seek ready-made talent. This trend overlooks the immense value of individuals who, despite lacking experience, possess a great attitude, commitment, and a team-oriented mindset. These qualities often outweigh the drawbacks of hiring experienced individuals with a fixed and toxic mindset. The best organisations attract talent with their best years ahead of them, focusing on potential rather than past achievements. Let’s be clear this is more about mindset and willingness to learn and unlearn as apposed to age. To realise the incredible potential return, organisations must commit to creating an environment where continuous development is possible. This requires a multi-faceted approach: 1. Robust Training Programmes: Employers should invest in comprehensive training programmes that equip employees with the necessary skills for their roles. This includes on-the-job training, mentorship programmes, online courses, and workshops. 2. Redefining Hiring Criteria: Organisations should revise their hiring criteria to focus more on candidates’ potential and willingness to learn rather than solely on prior experience or formal qualifications. Behavioural interviews, aptitude tests, and probationary periods can help assess a candidate's ability to learn and adapt. 3. Partnerships with Educational Institutions: Companies can collaborate with educational institutions to design curricula that align with industry needs. Apprenticeship programmes, internships, and cooperative education can bridge the gap between academic learning and practical job skills. 4. Lifelong Learning Culture: Encouraging a culture of lifelong learning within organisations is crucial. Employers should provide ongoing education opportunities and support for professional development. This includes continuous skills assessment and access to resources for upskilling and reskilling. 5. Inclusive Recruitment Practices: Employers should implement inclusive recruitment practices that remove biases and barriers. Blind recruitment, diversity quotas, and targeted outreach programmes can help ensure that diverse candidates are given a fair chance. By implementing these measures, organisations can develop a workforce that is adaptable, innovative, and resilient, ensuring sustainable success and growth.

In companies where productivity has increased by 50%, creativity has doubled, and employee satisfaction is at an all-time high, one surprising change stands out: ditching the outdated obsession with time tracking. Too many managers are stuck in an outdated paradigm, fixating on: • When employees clock in • How long they sit at their desks • Micromanaging daily schedules But we’ve hired smart, capable professionals. Treating them like children who need constant supervision is not just demeaning – it's counterproductive. However, it's crucial to maintain a balance. While micromanagement is detrimental, companies still need to ensure discipline and focus on key priorities. The goal is to empower employees while aligning their efforts with organizational objectives. That’s why one needs to focus on result-focused management: 1. Shift your metrics: Focus on project milestones, work quality, and client satisfaction instead of hours logged. 2. Embrace flexibility: Allow flexible hours and remote work when possible. Trust employees to manage their time effectively. 3. Cultivate a culture of trust: Communicate openly about priorities and challenges. Reward results, not face time. Promote work-life balance and well-being. Companies like Netflix, Basecamp, and Atlassian have implemented results-only work environments (ROWE) with remarkable success. They report higher employee engagement, better outcomes, and a more dynamic, innovative workplace culture. What's one positive outcome you've experienced (as a manager or employee) when given more autonomy at work? #Leadership #EmployeeEmpowerment #WorkplaceCulture

Stress isn’t always about the thing itself. It’s about our relationship to it. Two leaders can face the exact same challenge — a missed deadline, a difficult board meeting, a team conflict — yet their experience of stress is entirely different. Why? Stress often has less to do with the external event and more to do with the lens through which we view it. 👉 When we label something as unbearable, it grows heavier. 👉 When we approach it as a problem to be solved, it becomes manageable. 👉 When we see it as an opportunity to grow, it can even become empowering. This distinction matters because leaders carry tremendous weight. If everything feels like a “threat,” stress compounds. But if we learn to reframe — to shift our relationship to the pressure — we not only reduce stress, we increase our capacity to lead with clarity and resilience. As an executive coach, I work with clients on this every day. Here are a few practices that make a difference: ✅ Name it clearly. → Is it the situation itself that’s stressful, or the meaning you’ve attached to it? Naming the difference is the first step in reframing. ✅ Shift the narrative. → Instead of asking “Why is this happening to me?”, try “What is this asking of me as a leader?” ✅ Control the controllable. → Stress escalates when we fixate on what’s outside our power. Refocus on the small actions you can take. ✅ Build in recovery. → Even the strongest leaders need rituals that restore — whether that’s exercise, mindfulness, or simply 10 minutes of stillness. The goal isn’t to eliminate stress. The goal is to reshape our relationship to it so it serves us, rather than overwhelms us. Coaching can help; let's chat. Book Your Coaching Discovery Call Today  ↳ https://lnkd.in/eKi5cCce Enjoy this? ♻️ Repost it to your network and follow Joshua Miller for more tips on coaching, leadership, career + mindset. #executivecoaching #leadership #mentalhealth #coachingtips #wellness

ESOPs don’t always work, but when they do its magical 5000 Swiggy employees made around 9000 crores in the IPO Some would have made 100 cr plus Many many more would have made 10 cr plus Life changing money for most people and will enable risk taking and another 100 plus startups from this set If you are evaluating offers from startups with significant ESOP component, this is how you should evaluate it For an employee to make meaningful money through ESOPs, 2 things must happen: - Growth in company value - Employee friendly ESOP policies that ensures employees make money when company grows a) Growth in Company Value This is where employees need to think like investors Just like investors are particularly wary of what valuation they are coming in, entry valuations should matter for employees too ESOPs are allotted basis the current valuation The likelihood of a 10x growth in your ESOPs if you are joining a startup valued at 100 million $ is much higher compared to joining a startup already valued at 5 billion $ A 75 lakh ESOP allotment in a 1000 cr valued org with chances of a 10x growth could be a better offer than 2 cr ESOP allotment at a 20000 cr valued org with lower chances of future growth The second thing to judge is the business model and the likelihood of the business to grow( very important for Seed/Series A/B startups) b) ESOP Policies The startup ecosystem is full of stories where employees didn’t make money despite the company growing and having multiple liquidity events. Swiggy, Zomato are examples of great ESOP policy. Many companies have extremely shitty ones Here are the things that should matter most while evaluating policies: 1. Vesting Schedule: The standard is 25% vesting after every year. Any schedule which has higher vesting towards the later years is a red flag Vesting should never be performance linked If performance is bad, it is management’s responsibility to fire 2. Vesting on Leaving/Startups Exit: If you exit, you should retain all options that has vested If a startup gets acquired before all your options vest, there should be accelerated vesting 3. ESOP Communication: There should always be written communication( preferably through ESOP portal) Verbal communication for ESOPs is a huge red flag 4. Strike Price: Strike Price should be as low as possible( Re 1 ideally). This maximizes the value creation for the employee 5. Holding/Exercise Period: Converting options to shares is a major tax liability exercise. With limited exercise period, it becomes impossible for employees to exercise as it means paying up to 40% real taxes on notional capital gains in an asset class that is not liquid Ideally, holding period should be infinite for vested options, even after exit This enables employees to wait for liquidity events without incurring upfront taxation to be paid out of own pocket

WIPO’s global report on IP filings is out and records are being broken. 2024 saw the highest ever patent filings – 3.7 million worldwide. Design filings also peaked at a record 1.6 mln, while trademark filings stabilized after two years of decline. But within this rich trove of data from nearly 150 IP offices, a few deeper insights stand out. First, emerging and developing countries continue to embrace IP-driven growth and transformation, whether driven by the need to diversify engines of growth, support increasing aspirations of local innovators and entrepreneurs, create more attractive investment environments, or simply seek new sources of growth. For the sixth consecutive year, India posts double-digit growth in patent filings, with Türkiye also up some 15%. Among the top 20 countries of origin, 12 saw increases in trademark filings, led by Argentina, Brazil and Indonesia, and with strong growth in upper middle-income economies like Colombia, South Africa, Thailand and Viet Nam. Design filings tell a similar story, with the fastest growth in India, Morocco and Indonesia. What this means is that many emerging economies are following the path of the world’s established innovation powerhouses in using IP as a strategic lever for economic growth, diversification, development and resilience. The next challenge is commercializing more of these filings, so they become real-world products and services. Second, we’re seeing more domestic, or “resident” filings. In areas like trademarks and designs, resident filings have traditionally made up the vast majority (+70%) as local businesses often register IP to protect brands and designs serving domestic markets. Now, we’re seeing the same dynamics in patents. Resident patent filings grew almost 7% last year, the fastest rise since 2016, to 72% of the total. This growth in domestic filings suggests that innovation ecosystems are maturing (even for high-tech discoveries, inventors typically file at home first before expanding abroad). It may also reflect shifts in global trade flows, with some industries becoming more localized. Third, many of the major trends in recent years continue to accelerate. Just as AI and digital innovation dominate the headlines, computer technology remains the top field for patent activity, with its growth outpacing all others. The gender balance in innovation is also improving. The proportion of women inventors in international patent applications has increased from 11.6% in 2010 to 18% last year. Beyond the individual data points, the value of this report lies in what it reveals about the global state of innovation and the direction it’s heading. This year’s WIPI shows that people everywhere continue to believe in the power of IP to protect ideas and incentivize innovation, and it gives WIPO the energy to continue strengthening IP ecosystems everywhere to give these innovators and creators the tools to protect and commercialize their ideas. 🔗 https://ow.ly/gub150XqnE7

You’re not burned out—you’re just taking breaks the wrong way. Here’s how to fix it, based on science. Want to perform better? Take better breaks. Breaks today are where sleep was 15 years ago—underrated and misunderstood. But how you take a break matters. Most people think more work = more productivity. But research shows that strategic breaks are the real key to staying sharp. The problem? Most of us take breaks that don’t actually help. Scrolling alone at your desk? Not it. Here’s how to take a break that actually works: Move, don’t sit – Walk, stretch, or get outside instead of staying glued to your chair. Movement resets your brain. Go outside, not inside – Fresh air and sunlight restore energy and boost creativity. Be social, not solo – Breaks are more effective when taken with someone else. Fully unplug – Leave your phone. No work talk. No emails. No scrolling. Just a real reset. Try this: Take a 10-minute walk outside with a colleague. Talk about anything but work. Leave your phone at your desk. Watch how much better you feel—and perform. Breaks aren’t a luxury. They’re a performance tool. Treat them like it. Got a break routine that works for you? Drop it below Or send this to someone who needs a real break.

Hard Work Doesn’t Cause Burnout.  This Does. People don’t burn out because they’re weak. They burn out because they’re at war—every single day. Not with the work. But with the culture. Most high performers can handle pressure. What drains them is the invisible combat of surviving a toxic environment: • Fighting for basic recognition. • Tiptoeing around ego-driven managers. • Navigating blurry expectations. • Absorbing blame just to keep the peace. • Working long hours—not for purpose, but for permission to belong. This isn’t hustle. This is emotional survival disguised as productivity. Burnout isn’t always from too much to do. It’s from not enough safety to be human. It’s the silence you bite back. The trust you can’t give. The energy you waste decoding office politics. And here’s the truth no one puts in the job ad: "Toxic cultures break people before the deadlines ever do." So what builds resilience? Not snacks in the break room. Not "We’re a family" posters. ✅ Clarity over chaos. ✅ Trust over fear. ✅ Leaders who listen—not just talk. When people feel safe, seen, and supported— They don’t just survive. They rise. They create. They lead. Let’s stop glamorizing burnout and start talking about the real cost of toxicity. What’s one silent culture killer you think companies need to call out—loudly? ♻️ Share this with your network if it resonates. ☝️ And follow Stuart Andrews for more insights like this.

What Most Job Seekers Don’t Realize About Outplacement Services ⬇️ ⬇️ This month, I had the privilege of working with two professionals who were recently laid off from small to mid-sized companies. Instead of automatically accepting the standard outplacement package, they 𝐩𝐚𝐮𝐬𝐞𝐝. They didn’t immediately sign their separation agreements—and then went back to HR to ask if they could choose their own outplacement provider. Here’s the truth: just because your company offers “outplacement” or “free” job search support doesn’t mean you should take it without question. In fact, I’ve spoken with countless job seekers who were set back months by the generic advice or subpar resume help they received through traditional outplacement services. To be clear, there are outplacement firms that do phenomenal work—and I’m not here to bash the entire industry. But let’s be honest: once a company pays for outplacement as part of a severance package, the incentive for that support to be exceptional often disappears. Accountability is minimal. Results vary widely. If you are being offered outplacement services, consider asking your HR decision-maker for the cash equivalent so that you can select your own service provider & find the right fit for you. When YOU are the payer, it's easier to hold the outplacement company accountable. As an alternative to cashing out (& paying taxes), consider asking HR if they’d be willing to bring on a boutique outplacement firm as an additional vendor—alongside larger firms like Lee Hecht Harrison or Right Management. If your company has a diversity supplier program, they may even welcome a woman-owned provider like Briefcase Coach. In case you’re curious, my company, Briefcase Coach, partners with select businesses to offer a high-touch, white-glove outplacement experience for senior leaders. I’m personally involved in every project—because it makes a real difference when the owner is all in. If your company is not willing to be flexible in its outplacement offering, here's what I'd do if I were you: 1. Try the in-person networking/accountability group. LHH’s “Job Search Work Teams” are often worthwhile—especially if you need structure, accountability, or want to sharpen your job search strategy. 2. Keep in mind: most outplacement agencies offer a resume review, not a full-service rewrite. Expect basic formatting help—not deep dives into your value proposition or results-driven content. Outplacement writers typically spend 1–3 hours per client. Boutique executive writers? Closer to 15+. 3. Ask if there is a "former employees" or alumni networking group. This could be a real gold mine for you. 4. Attend all of the outplacement sessions on applying for COBRA, unemployment insurance, & budgeting classes. It's important to file for unemployment right away, as it could take up to 10 business days to get approved. 📣 📣 Are you a CEO or HR Leader looking for outplacement? Let's schedule a call! 📣 📣 #outplacement

Why are young professionals so unhappy? Historically, happiness followed a predictable curve: high in early adulthood, a dip in midlife, then an upward slope beginning around age 50. But recent research shows that the pattern is breaking down, and the younger generations aren’t hitting those early highs anymore. Younger adults are not starting out happy anymore and are entering the workforce already burdened by anxiety, loneliness, and a persistent sense of meaninglessness. The data is clear. Emotional distress is rising, especially among those under 30. And while we can point to economic headwinds, social media, or post-pandemic disruption, the deeper issue is existential. Many young professionals are struggling to answer a fundamental question: What is all of this for? This isn’t a rhetorical concern. Meaning, defined as coherence, purpose, and significance, is one of the three macronutrients of happiness, alongside enjoyment and satisfaction. And meaning is in short supply. Why? Because it typically comes from five sources: love, faith or another guiding philosophy, friendship, meaningful work, and contact with beauty, especially in nature. When these are missing or substituted with curated digital approximations, people suffer. Many early-career professionals are exhausted and disoriented. Organizations can help, but not through perks, ping pong tables, or yet another Slack channel. What’s needed is an environment where people can build coherent lives, marked by meaningful relationships, a clear purpose, and the ability to contribute something meaningful. All of that starts with helping them answer the question: Why does this work matter, really?